We know that a successful web content management project and a satisfied client are dependent on two equally important variables - a world-class product and excellent roll-out support. We believe our support to be as powerful and open as our product, and we continually strive to make ourselves easy to do business with. We believe in engagement and interaction with our clients and encourage this throughout the lifetime of our relationship with them. For us, talking about support simply isn’t enough – we’re genuinely supportive. We’re always available to answer your questions, to offer constructive advice and proactive support.
Our support packages have been crafted to enable clients to benefit from the full breadth of our experience and knowledge, and are flexible enough to accommodate diverse client requirements and future needs. To ensure our clients consistently receive the very best from TERMINALFOUR, all upgrades and advancements to our web content management product – TERMINALFOUR Site Manager – are available to clients at no additional charge.
All the elements of standard support plus:
We tailor these enhanced packages exactly to your needs.
Need web services and assistance on an ongoing basis? Our expert team of developers are at your service. Your support agreement can also cover ongoing web services beyond the scope of the initial project. Maintenance, additional development time or developer "hand holding" can be booked on an ongoing basis. The amount of time you need (a minimum number of hours or days per month) is booked and subject to an annually renewable contract. This can be used for all types of web / intranet related work, from writing new scripts, to graphic design, marketing, general Internet consultancy, firewall configuration, etc.
Peter Flynn University College CorkOne of the most responsive vendors I have dealt with
Contact our support team to get help with your issue.