Knowledge at your fingertips

Documentation

We believe in empowering people and putting information into the hands of our global TERMINALFOUR Site Manager user community. This is a claim that any web content management company can make, but we've actually put our money where our mouth is. We've invested heavily into developing a central resource where clients, partners and employees can access and contribute to a vast information resource that is our Extranet.

With more than 3,500 documents and practical how-to's, our Extranet functions as an online information resource relating to all TERMINALFOUR products and services. It is also a platform for our worldwide user community to share tips, make feature recommendations and learn from each other. Member of the TERMINALFOUR community have 24-hour access to the information they need to realise the full potential of our offering.  From basic contact details to in-depth product information, it's there. Its purpose is simply to improve our community’s experience with our product, employees and each other. 

A sample of our documentation:

  • Training documentation and booking facilities
  • A connection to TERMINALFOUR Site Manager users around the globe
  • Customer case studies
  • A quick link to Client Support contacts and support reports
  • Professional Services information
  • Latest news and events
  • Core documentation on latest versions of the product
  • Database documentation
  • API documentation
  • Release notes
  • 'Suggest a feature' processes
  • Technical guides
  • Product white paper
  • Product roadmap

Our how-to section contains:

  • Manage TERMINALFOUR Site Manager Assets
  • Build a site
  • Sample Template
  • Enhance your site
  • Interface with External Systems


Access to 'How To's', 'cheat sheets' and training materials has been simply invaluable on an ongoing basis, as new users come on board and questions arise.