Partnering with best of breed technology and implementation partners

Frequently Asked Questions

Why are Partners important to TERMINALFOUR?

Our “Advantage Partner Programme” is a key strategy for the TERMINALFOUR business.  As international demand increases for our web content management software, we know that the recruitment of best-of-breed implementation partners from around the world gives us the capabilities to scale and drive the business forward. We want to grow and nurture our partner relationships to enable us to: 

  • Scale beyond what we could achieve organically and at a greater rate.
  • Penetrate new market sectors and territories, which would otherwise be more difficult to achieve ourselves

Why I should partner with TERMINALFOUR?

Put simply, partnering with TERMINALFOUR will enable you to increase your turnover and profits.  As our software increasingly becomes the web content management software of choice for enterprises around the world, it makes more sense to be on our team as opposed to not.

We try to make it easy for our valued partners to close the deal and deliver the best service.  You can either sell TERMINALFOUR Site Manager directly to clients, deliver services e.g. design around the implementation of TERMINALFOUR Site Manager, or a combination of both, depending on your preference.

We fully recognise the time and resources our partners have invested in building core competencies in areas including web design and implementation, digital marketing and application development.  By partnering with TERMINALFOUR our partners can offer a compelling solution by combining all of their expertise with our world-class web content management solution. This will lead to new business.

We offer participation in our ‘Advantage Partner Programme’ at a level that suits your business.

How much does it cost to become an Advantage Partner?

Becoming a member of the TERMINALFOUR global partner community requires no financial commitment from prospective partners.  However, we do ask that they invest their time in attending technical and sales training. Our success is 50% about the product and 50% about implementation. Therefore, to ensure the continued quality of TERMINALFOUR Site Manager Implementations it is crucial that our partners have received the appropriate level of training.

Partnering with TERMINALFOUR is very much a two-way street. If you are prepared to show commitment to us, we will invest in your training and support and together we will create the business environment needed to enable you to go from delivering customer satisfaction, to “customer delight”.

How do we become an Advantage Partner?

The first step involves a discussion between the prospective partner and a member of TERMINALFOUR’s partner team.  At this point both parties will agree which level of partner engagement is the most suitable, either AFFILIATE or CERTIFIED.

Once the partner agreement is reviewed and signed, we then start our Partner On-Boarding Process. This includes providing partners with ongoing sales and technical training courses. In addition, all partners are given full access to TERMINALFOUR’s branding, sales and demo materials, and access to our partner extranet. This you will enable you to engage, discuss and deliver TERMINALFOUR Site Manager to clients and prospects with understanding, confidence and ability.

How can we demo the software?

We provide the latest release of TERMINALFOUR Site Manager on a virtual machine that you can install and run locally for demo purposes. The VM includes sample sites and data, gallery images, etc.

Will you provide us with leads?

Yes. We regularly pass on leads to our partners and work jointly with them on tender responses, sales meetings and proof-of-concept demonstrations. We understand that some prospects in countries where we don’t have an office prefer to have a local company leading the process.  The best decision is often to pass the lead to our partner and assist wherever possible. 

Can we use TERMINALFOUR Site Manager for our website?

All Advantage Partners who have undergone technical training and certification are eligible to receive a NFR (Not for Resale) copy of TERMINALFOUR Site Manager to deliver their own website. The software cannot be used for any other organisation without prior written consent.

Will there be conflicts between our professional services team and our partners?

The simple answer is no. The best result for us is always a successful TERMINALFOUR Site Manager installation – the best interest of the client comes first.  If our partners’ professional services team are in a better position to deliver a project, then we will give them all the support they need to get the job done.     We will never ‘poach’ professional services business away from our partners.  In fact, our professional services team often works with our partners’ professional team to deliver solutions to clients. 

 

Interested in becoming a partner, why not contact us?