More than a decade ago when we signed up our first web content management client, we promised them a relationship based on openness, responsiveness and professionalism. All these years later, we've continued to honour this commitment to them and the hundreds of enterprise level clients that have joined the TERMINALFOUR community since then. It is our relentless commitment to an ethos of an open dialogue with our clients that has underscored our success.
We believe in the value of community and are committed to listening to the requirements of customers, the market and user groups. The knowledge we have acquired from this is incorporated into the strategic direction of our product - TERMINALFOUR Site Manager - and our professional service delivery. We have always understood the power and value of people. We know that our employees are the heart of TERMINALFOUR and we will never be a faceless, corporate entity, with a hands-off, distant and unapproachable client mentality. Our goal is to always provide positive experiences for our clients.
This client focus is emphasised by our approach to service delivery – we take it personally. We believe it is our duty to go the extra mile to give our customers and implementation partner network throughout the world all the support they require to 'get the job done'. But can we support this claim? Yes we can! We have successfully delivered web content management solutions and services to hundreds of clients throughout the world. We power more than 1,400 websites, extranets and intranets and there are 13,000 global users trained to use TERMINALFOUR Site Manager.
To put it simply, we have built up extensive industry knowledge by our willingness to be open to industry changes, to constructive criticism and to emerging technologies. We are at the frontline of all web development and technology trends due to continued investment in R&D and a commitment to incorporating user feedback in all developments of TERMINALFOUR Site Manager.
In keeping with the open ethos of our people, our product follows suit and is the most technically open product on the market. We are best friends with everyone - we can 'talk' to any system and any system can 'talk' to us. We 'play nice' with all key databases, servers, browsers, back office systems and platforms in the world. Our product is innovative, intuitive and jam-packed with 'oodles' of features and functionality.
Suzy Shipman Aberystwyth UniversityIt's good to work with a company that listens
